LEAD MANAGEMENT
Lead follow-up for Nepali businesses: every enquiry answered
Most of the money is lost after the click. In Nepal most enquiries arrive in Messenger and WhatsApp, so we make sure every one gets a fast reply. If you sell a product, we also go after abandoned carts and bring past buyers back.
Why follow-up decides what your ads are worth
An ad that brings a message has only done half the job. Someone still has to reply, answer the questions that come up, and ask for the order or the booking. When replies are slow or forgotten, the money spent to bring that person in is lost.
Lead management is the system around that moment: fast first replies on Messenger, WhatsApp and lead forms, a few questions that sort serious buyers from browsers, timed follow-ups, and for shops, reminders to people who left without buying.
We set up the level your business needs, from a simple routine your team follows to replies that run on their own, and connect it to the ads, so you can see which ads bring buyers and not just messages.
What you get
- Service businesses
Forms that get filled in
Facebook lead forms and enquiry forms that ask only for what you need.
- Service businesses
A reply straight away
A first response by call, message or email the moment someone enquires.
- Service businesses
Qualified in a few questions
Short questions sort serious buyers from browsers before your team steps in.
- Service businesses
Booked into your calendar
Qualified leads pick a time, and arrive with their answers attached.
- Online stores
Abandoned carts recovered
People who left at checkout get a reminder while they still want it.
- Online stores
Past buyers brought back
Reorder reminders and new offers go out a set time after each purchase.
- Stores and services
Follow-up that keeps going
Timed messages over the following days, until the lead or shopper replies.
- Stores and services
Tracked back to the ad
Every lead and order is tied to the ad it came from, so spend follows what sells.
When you need this
Leads wait too long for a reply
Enquiries come in overnight or while your team is busy, and sit unanswered.
Carts are abandoned and nobody follows up
Shoppers get to checkout, leave, and never hear from you again.
Customers buy once and disappear
You paid to win them, and nothing invites them back for a second order.
Your team chases people who will never buy
Hours go on leads that a few questions would have filtered out.
How it works
We map the journey
From the click to the booking or the order, and every place people go quiet along the way.
We choose the right level
Simple capture is enough for some businesses. Others need a fully automated system. We match it to yours.
We build and connect it
Forms, replies, cart and reorder reminders, connected to your calendar, CRM or store.
We test and tune
We read real replies and results, then adjust the wording, timing and rules until it works as intended.
Questions
Is this for service businesses or online stores?
Both. For a service business it means every enquiry gets a fast reply, a few qualifying questions and a booking. For a store it means reminders to people who abandoned a cart, and messages that bring past buyers back.
Do I need a fully automated system?
No. Some businesses only need a clean form and a fast first reply, or a simple cart reminder. We start with what you need and add automation where it earns its place.
Will automated replies feel robotic?
We write them in your voice and keep them short and specific. When a lead needs a person, the system hands over to your team.
Why does response time matter?
A buyer is most interested right after they ask. The longer they wait, the more likely they have moved on to someone else.
Can you work with the tools I already use?
Where we can, yes. We build around your current setup and only suggest changes when something is holding you back.
Stop losing people after the click
Tell us how leads and orders reach you today. We will show you where people go quiet.